The boss of British Airways’ parent company says that human error caused an IT meltdown that led to travel chaos for 75,000 passengers.

If your flight arrival was delayed or cancelled because of this, you may be entitled to compensation based on the table below.
e.g. if your flight was between 1,500 km and 3,500 km and your arrival delayed by more than 3 hours, you may be entitled to 400 euros (£340) per person.

Table 1

For immediate advice call Stuart Lowrey on 01274 724114 or email: